Privacy Policy

Last updated: December 2025

At Best Cologne Australia ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestcologne.com.au.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

Fill out our contact form (name, email address, message content)
Subscribe to our newsletter (email address)
Participate in our fragrance quiz (quiz responses, which are not personally identifiable)
Leave comments or feedback on our content

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Browser type and version
Operating system
IP address (anonymised where possible)
Pages visited and time spent on pages
Referring website or source
Device type (mobile, desktop, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To send you newsletters and updates (only if you have opted in)
To improve our website content and user experience
To analyse website traffic and usage patterns
To prevent fraud and maintain website security
To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Understand how you use our website
Provide relevant content and recommendations
Measure the effectiveness of our content

You can control cookies through your browser settings. However, disabling cookies may affect some website functionality.

Third-Party Services

Amazon Associates Programme

Best Cologne Australia is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.au. When you click on Amazon affiliate links on our site, Amazon may collect information about your visit and purchases. Please refer to Amazon's Privacy Policy for more information.

Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand website usage. These services may collect information about your visits to our site and other websites. The information collected is generally anonymous and aggregated.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website (subject to confidentiality agreements)
To comply with legal obligations, court orders, or government requests
To protect our rights, privacy, safety, or property
In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 2 years.

Your Rights

Under Australian Privacy Principles and applicable privacy laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal requirements)
Opt out of marketing communications at any time
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@bestcologne.com.au
Contact form: bestcologne.com.au/contact

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